Who We Are
Arya Claims Services is a New York City based firm that is a premier provider of claims management services for Property, Casualty, Management Liability, Professional Liability and Specialty Insurance. We support clients looking for a better and deeper understanding of market issues, trends and directions while focusing on best results.
Our extensive knowledge and leading technologies allow us to offer our clients a unique experience. We have a deep understanding of individual claim handling and a grasp of the macro industry trends and market issues, which separates Arya from other claims management companies. Arya employs talented and experienced individuals who are experts in the product areas they cover. We work closely with our clients to leverage our knowledge to achieve results.
Morgan Dooley, Claims Analyst
Morgan joined Arya Claims Services in July of 2018 as a Claims Analyst. She has 30 years of claims experience with Casualty, Property, Commercial and Personal lines Auto, Golf and Country Club, Construction Defect, Environmental Hazards, Trucking, Garage Keepers, Governmental Entities, Litigation, Subrogation, etc. She got her start in the industry at the independent adjuster level, helping her family run their successful independent adjuster firm and has since worked at the carrier, independent adjuster and TPA level.
Larry Harris, Operations Analyst
Larry is an Operations Analyst and joined Arya in 2011. Prior to joining Arya, he was employed at American International Group and Zurich North America. Larry has over 18 years of experience in Claims Operations, Administrative Management and Administrative Services.
Lesley Lai, Claims Director
Lesley is a Claims Director and handles Employment Practices Liability and Directors & Officer claims. She joined Arya in 2016. Lesley started her career as an attorney working at several NYC insurance defense firms for a number of years litigating general and professional liability and insurance coverage matters in both state and federal court. Prior to joining Arya, Lesley worked at ACE (now Chubb) and Nationwide handling Employment Practices Liability and Error & Omissions claims. Lesley received her undergraduate degree in Political Science and her Juris Doctorate from SUNY Buffalo.
Deirdre May, Operations Analyst
Deirdre is an Operations Analyst and joined Arya in 2012. Prior to joining Arya, she was a full-time student and received her Bachelor’s Degree in English from Vassar College.
Vincent Miletti, Esq., Claims Director
Vincent is a Claims Director and has 11 years of professional claims experience handling claims under a variety of coverages, including Directors & Officers Liability, Non-Profit Liability and Employment Practices Liability for Fortune 500 Companies, National Organizations and Private Enterprise. Vincent has strong litigation management, drafting and claims resolution skills, including settling claims in and outside of the formal mediation process, utilizing both conventional and unique methods in his approach. He joined Arya in 2012. Vincent graduated from New York Law School with Honors. He is licensed to practice law in New York and New Jersey. Prior to graduating from New York Law School, he graduated Summa Cum Laude from John Jay College of Criminal Justice with a degree in Sociology.
Susan S. Paek, Esq., Assistant Vice President
Susan is an Assistant Vice President serving as a client liaison and managing a team of professionals handling a range of both professional and management liability claims, including Directors & Officers, Employment Practices Liability, Fiduciary, Crime, and Errors & Omissions. She joined Arya as a Claims Director in 2010. Susan also manages and oversees various aspects of the claims operations processes and systems, including the claims intake process, the claims database and other web-based programs. Susan began her career in the Professional Liability Insurance industry with AIG handling claims in the areas of Specialty Professional Liability and Miscellaneous Professional Liability. Susan also spent a number of years practicing insurance defense law focusing on employment litigation, coverage litigation, as well as defending professionals, such as attorneys and financial services industry professionals. Susan earned her B.A. in Health and Human Services from the State University at Buffalo, New York and her J.D. from the University at Buffalo School of Law.
David Rettig, Claims Director
David joined Ayra in 2014 and is a Claims Director handling Employment Practices Liability, Directors & Officers and Medical Malpractice claims. Prior to Arya, David began his career in the Professional Liability Insurance industry in 2002 with AIG, first as a Claims Analyst, and then for 10 years as a Claims Director in the areas of Employment Practices and Directors & Officers Liability. David also worked for Prudential Securities Inc. and Prudential Life Insurance Co. of America. David holds a J.D. from Benjamin N. Cardozo School of Law, New York and a B.A. from Brandeis University, Massachusetts.
Mike Stewart, Managing Director
Mike is responsible for managing all facets of Arya Claims Services. He focuses on client development, growth, claims management and staffing needs in addition to managing financial reporting, billing and accounts receivable. Additionally, Mike oversees a variety of complex professional liability claims with policy limits exposure, including Directors’ and Officers’ class action lawsuits, Employment Practices litigation, Broker/Dealer Claims, professional negligence claims and Fidelity Claims under various policies. Mike joined Arya as a Claims Director in 2007 and became an Assistant Vice President in 2013. Prior to working at Arya, Mike worked at Hudson Insurance Group handling claims for their Architects & Engineers program and at AIG in their Directors and Officers Claim Group. Mike graduated for Loyola College of Maryland with a Business Administration degree in Finance.
Karen Thompson-David, Claims Director
Karen joined Ayra in 2014. As a Claims Director, Karen handles a variety of complex professional and management liability matters involving Directors & Officers Liability and Employment Practices Liability. Prior to Arya, Karen was a Senior Claims Specialist at ACE (now Chubb) handling Employment Practices Liability matters, and prior to that she worked as an Insurance Coverage Associate at a mid-size law firm representing carriers in coverage matters involving Directors & Officers, Employment Practices and Fiduciary Liability insurance. Karen earned her B.A. from Swarthmore College and her J.D. from Boston University School of Law.
Theresa Wong, Office Manager
Theresa is the Office Manager for Arya and joined the company in 2007. She was one of our first employees and assisted in its establishment. As Office Manager, Theresa is responsible for the day-to-day management of the office. Before joining Arya, she spent eight years at AIG.